Introduction

These terms and conditions govern your use of our Niro IMS product, which is a management system tool designed for the franchise industry. By using our Niro IMS product, you agree to be bound by these terms and conditions. If you do not agree with any of these terms, please do not use our Niro IMS product.

Licence to Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to use our Niro IMS product for your internal business purposes. You may not use our Niro IMS product for any illegal or unauthorised purpose, nor may you, in the use of our Niro IMS product, violate any laws in your jurisdiction.

Registration and Account Information

To use our Niro IMS product, you must register and create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up-to-date at all times. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.

Payment and Fees

You may subscribe to our Niro IMS product on a monthly or annual basis, depending on your preference. We will charge you the applicable fees for your subscription period, and you agree to pay all fees in a timely manner. We reserve the right to change our fees at any time and will provide you with notice of any fee changes before they take effect.

Intellectual Property

Our Niro IMS product, including but not limited to all content, software, and technology used to provide the service, is the property of our company or our licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, modify, or distribute our Niro IMS product without our prior written consent.

Limitation of Liability

We will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Niro IMS product. You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses arising out of your use of our Niro IMS product or your breach of these terms and conditions.

Confidential Information

We acknowledge that confidential and proprietary information may be stored in Niro IMS when you use it, including but not limited to operation documentation, staff lists, financial information, and any other information (“Confidential Information”). We agree to maintain the confidentiality of the Confidential Information and not to disclose or use the Confidential Information for any purpose other than for your use of Niro IMS.

Termination

We may terminate your use of our Niro IMS product at any time and for any reason. You may also terminate your use of our Niro IMS product by giving us 1 month notice. Upon termination, you must immediately stop using our Niro IMS product and delete all copies of our software and any other materials obtained from us.

Governing Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of Malaysia.

Amendments

We may modify these terms and conditions at any time, and any changes will be effective upon posting on our website. Your continued use of our Niro IMS product after any changes to these terms and conditions will constitute your acceptance of such changes.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These terms and conditions constitute the entire agreement between you and us and supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and us with respect to our Niro IMS product.

Contact Us

If you have any questions or concerns about these terms and conditions or our Niro IMS product, please contact us at [email protected].

Introduction

We understand that your privacy is important to you, and we are committed to protecting your personal information. This Personal Data Protection Act (PDPA) policy outlines how we collect, use, disclose, and protect your personal information in relation to our Management System Monitoring tool, specifically designed for the franchise industry.

Collection of Personal Information

We collect personal information from Franchisors for the purpose of providing them with our Management System Monitoring tool. This information may include but is not limited to: name, email address, phone number, billing information, and usage data. We may also collect sensitive information if it is necessary for the provision of our services, such as information about the Franchisees and their operations.

Use of Personal Information

We use personal information collected from Franchisors to provide them with our Management System Monitoring tool and to improve our services. We may also use personal information for marketing purposes, but only with the Franchisor's consent.

Disclosure of Personal Information

We will not disclose personal information to any third parties except as required by law or as necessary for the provision of our services. We may also disclose personal information to our service providers who assist us in providing our Management System Monitoring tool, but only to the extent necessary for the service to be provided. We will ensure that any third-party service providers comply with the PDPA and take appropriate security measures to protect personal information.

Security of Personal Information

We take appropriate security measures to protect personal information from unauthorised access, use, disclosure, and destruction. These measures include physical, technological, and organisational safeguards. We also limit access to personal information to authorised personnel who require access to perform their duties.

Retention of Personal Information

We will retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law. We will securely dispose of personal information when it is no longer required.

Access and Correction of Personal Information

Franchisors have the right to access their personal information and to request corrections if necessary. We will respond to such requests in a timely manner and will take appropriate steps to correct any inaccuracies in personal information. Franchisors may also request access to the personal information of their Franchisees, which we will only provide with the Franchisee's consent.

Consent and Withdrawal of Consent

By using our Management System Monitoring tool, Franchisors consent to the collection and use of their personal information as described in this policy. Franchisors may withdraw their consent at any time by contacting us. However, withdrawal of consent may result in the termination of our services.

Updates to this PDPA Policy

We may update this PDPA policy from time to time. The updated policy will be posted on our website and will take effect immediately upon posting.

Contact Us

If you have any questions or concerns about this PDPA policy or our handling of personal information, please contact us at [email protected].